Why Wyze Video Doorbell Won’t Connect To WiFi – Easy Steps To Fix

Your Wyze Video Doorbell is suddenly not connecting to your WiFi network. You are unsure how this happened, but you’re pretty sure it’s due to a physical issue with the device. Your Wyze Video Doorbell is supposed to connect wirelessly with your home WiFi, and it isn’t connecting. This article will walk you through easy steps that will fix this issue for good.

Why Wyze Video Doorbell Cam Won’t Connect To WiFi

There are a few reasons why your Wyze Video Doorbell might not be connecting to your WiFi. The first reason could be that your Wyze app is outdated and no longer compatible with your device. Second, it could be that there is something wrong with your Wi-Fi connection, such as low signal or interference from other devices. Finally, it’s also possible that the doorbell itself is malfunctioning and needs to be replaced. If you’re experiencing problems with your doorbell losing its WiFi connection, it’s likely that the issue will reappear after a certain amount of time.

Mesh extenders are used to increase the Wi-Fi signal in your home. This is because, sometimes, when you make changes to your internet package (like adding a mesh extender), your old Wi-Fi router may not be able to keep up with the new demands. Wyze has acknowledged this issue and is currently working on a solution. In the meantime, if you are having trouble connecting your Wyze Video Doorbell Cam to WiFi, try using a 2.4G mesh extender instead of 5G. The 5G signal should be recognized by the device and allow it to update its firmware.

wyze video doorbell won't connect to wifi

How to Fix Wyze Video Doorbell Camera Not Connecting to WiFi – Troubleshooting Tips

1. Update your Wyze App

The Wyze app may contain bugs that can prevent you from using certain features or accessing your camera. If you are experiencing this issue, please update the Wyze app to the latest version on both your Android and iPhone devices.

In some cases, you may need to update your Wyze app even if it’s already the latest version. For example, if you’re using an iPhone and Google doesn’t display the Update button in the App Store, you’ll need to update your Wyze app. If your Wyze doorbell is still showing offline after updating the app, try updating both the camera and phone apps at the same time.

2. Power Cycle Your Wyze Doorbell

If you are experiencing problems with your Wyze doorbell, such as not being able to see the live view or hear any sound, one possible solution is to power cycle it. This means unplugging the doorbell from the power source for a few seconds and then plugging it back in.

3. Reboot Your Wi-Fi Network

Your Wyze doorbell may be unable to connect to your Wi-Fi network after you have power cycled it. This is likely because of congestion on your Wi-Fi network, and you may need to take some steps in order to restore the connection. If this is the case, try to reboot your WiFi network.

4. Factory Reset Your Wyze Doorbell

Factory resetting your Wyze Doorbell is a last resort if you are experiencing problems with the doorbell and cannot seem to fix them. To factory reset, press in the doorbell, push it up and hold until the status light turns solid yellow.

5. Update Firmware on the Wyze Video Doorbell Camera

Updating firmware on the Wyze Video Doorbell Camera can sometimes fix complaints and errors that users have been experiencing. If you are having issues with your camera, the best course of action is to reach out to the Wyze Live Support Center for assistance.

Also Read: Why Aiwit Video Doorbell Won’t Connect To WiFi and How to Fix It.

How do you reconnect a Wyze Doorbell Camera to Wifi?

Adding your Wyze Doorbell Camera back to your WiFi network is a simple process. Just follow these easy steps:

  • Open the Wyze app and tap the + icon in the top right corner of the screen.
  • Select Add Device from the menu.
  • Tap on the Wi-Fi symbol next to your camera’s name in the list of devices.
  • Enter your WiFi password and then tap Connect.


Where is the WYZE doorbell reset button?

The WYZE doorbell reset button is located on the backplate of the doorbell. If you are having trouble with your doorbell and all other troubleshooting has failed, you can press the setup button to restore factory settings.

How do I manually reset my WYZE doorbell?

If you are experiencing difficulty with your WYZE doorbell and need to reset it, you can do so manually. To do this, press and hold the set-up button to turn it off and on while flashing until it turns solid yellow.

How do I fix my WYZE doorbell offline?

If your Wyze doorbell is offline, you may see one of the following error codes: 90, 42, 20011, 60 and 41. To fix the issue, try one or more of the following troubleshooting tips:

  • Make sure your Wi-Fi network is working properly
  • Restart your router
  • Reset your Wyze doorbell camera