The Ring doorbell has a lot of benefits, it has become the go-to smart doorbell for many people, with millions of units sold. But when you’re trying to connect your device to a Wi-Fi network and it isn’t working like it should be. This connectivity issue can be frustrating. This article will give you tips for troubleshooting different connection issues with your Ring device so that you don’t get frustrated as much or spend as long fixating on why your ring doorbell isn’t connecting to WiFi or working.
Why Ring Doorbell Won’t Connect To Wifi?
Ring Doorbell is one of the most popular doorbells in the market. It is a Wi-Fi enabled device that allows you to see and speak with the person at your door, even when you’re not home. However, there are times when Ring Doorbell might not connect to WiFi. In this article, we will explore some of the reasons why Ring Doorbell might not be connecting to your home’s Wi-Fi network and provide solutions for each problem.
One of the most common reasons why Ring Doorbell might not connect to WiFi is because your router’s frequency band is set to 5 GHz instead of 2.4 GHz. To fix this problem, you need to go into your router’s settings and change the frequency band to 4 GHz. Another possibility is that your router’s SSID broadcast is turned off. To enable SSID broadcast, you need to go into your router’s settings and turn it on. If rebooting your router and Ring Doorbell doesn’t solve the problem, then it might be because your router is too far from the doorbell or you’re using a wifi extender. In these cases, you might need to buy a new or better quality router in order for Ring Doorbell to connect properly.
If you’re having trouble getting Ring Doorbell to connect to your home’s Wi-Fi network, make sure that the electric power supplied to the doorbell is sufficient. You can do this by checking the voltage rating on the back of the Ring Doorbell or by contacting customer support. If there is a problem with your Ring Doorbell’s connection, one possible solution is to reset your router. To reset your router, unplug it from the wall and wait for 30 seconds before plugging it back in. Once it’s been plugged back in, wait for two minutes before trying to connect Ring Doorbell again.
One other possibility is that you have entered the wrong Wi-Fi password when installing Ring Doorbell. If this is the case, you need to delete the device and reinstall it using the correct password.
Wi-Fi signal issues can also prevent notifications and chimes from working properly on your Ring Doorbell. To fix this problem, try moving your router closer to where you installed your doorbell or invest in a wifi extender. Another thing you can do is make sure that your device is powered on and has a strong Wi-Fi signal before leaving home.
Even though Ring Doorbell advertises itself as an IoT product, there are some limitations with its connectivity. In particular, Ring Doorbell may not work if it’s installed without a doorbell. If you’re experiencing problems connecting your Ring Doorbell to WiFi, make sure that you check all of the above possible solutions before contacting customer support.
How to Fix Ring Video Doorbell not Connecting to WiFi
If your Ring Video Doorbell isn’t connecting to WiFi, there are a few things you can do.
1. Make sure your Wi-Fi Network signal is on the 2.4GHz band
The 2.4 GHz band is a better option for users to have a lag-free connection. If the Ring Doorbell isn’t connecting to WiFi, users can set their Wi-Fi network to 5GHz. In some cases, when the Wi-Fi signal is too weak or there are too many interferences, users might need to use a manual to modify their internet connection from 5GHz to 2.4GHz.
2. Try Resetting Your Ring Video Doorbell Camera
If you’re having trouble with your Ring Video Doorbell Camera, you may be able to fix the issue by resetting the device. To do this, hold down the orange button on the back of the camera for five seconds until it completes the reset process. If successful, the doorbell camera will send you back into setup mode.
3. Check the WiFi Channels to Which your doorbell Device is Connected to
There are a limited number of WiFi channels available and some of them may not be supported by your Ring device. In order to use the Ring device, you have to choose the channel through which the device is connected. You can check this information in your router’s user manual. First and foremost, Ring devices do not support channels 12 and 13. However, all other channels are supported. If you are having trouble connecting your Ring device to WiFi, try changing the channel on your router.
4. Run a Troubleshooting routine with your Ring Smartphone app
The Ring app can help you figure out what’s wrong because it has a troubleshooting feature. One way to connect your doorbell to your wi-fi network is to do it manually. Here are the steps:
- Launch the Ring app on your smartphone or tablet. Take a look at the top-left corner of the Ring app. There are three small lines that you can click on to open them.
- You will see a list of options on the left side of the app’s screen. The Devices option is one that you can choose from.
- Now, you will be able to see a list of the devices that have been linked to the app. Your Ring doorbell needs to be connected to the wi-fi again. You can choose which one you want to connect to the network.
- At the bottom of the next screen, there will be an option called Device Health. After you choose, you will be able to see it. You can touch it.
- You can do this again on the next screen. You can change your WiFi network, or you can reconnect to your Wi-Fi.
5. Check your Ring Chime Pro Network
The Ring Chime Pro is a popular device that helps to extend the wi-fi signal in your home. It also doubles as a smart doorbell and can be used to notify you when someone is at your door. If you are experiencing difficulty with your wireless connection, it might be helpful to check the Ring Chime Pro Network. If you’re having trouble connecting your Ring Video Doorbell to WiFi, don’t worry – there’s an easy fix. All you need to do is connect the device(s) to the Ring Chime Pro network instead of connecting it/them to your regular wi-fi network at home. The Ring Chime Pro will then broadcast the signal and allow your devices to connect.
How to Troubleshoot Ring Doorbell Chime Wi-Fi Connection Issues?
1. Switch to a 2.4GHz Home Wifi Network
If you are using a first-generation Ring Chime, your device will only work on a 2.4GHz network and not on a 5GHz network. If you have a second-generation Chime, it will work on both networks. First-generation Chimes only support 2.4Ghz networks. If you’re having trouble connecting your Ring Doorbell to Wi-Fi, try switching to a 2.4GHz network. If that doesn’t work, there might be something wrong with your Ring Chime and you should reach out to customer support for help.
2. Reboot Your Wi-Fi Router to fix Wifi connectivity Issues
There are a few things you can do to try and fix your wifi connection if it is faulty. Firstly, check to see if your phone is able to connect to the network. If it can’t, then there may be an issue with your router that needs to be reset.
3. Move Your Router Closer to the Ring Chime
If you are having trouble connecting your Ring Chime to Wi-Fi or if the sound is cutting in and out, try moving your router closer to the Ring Chime. The Wi-Fi signal strength diminishes as the distance between the router and connected device increases, so it is important to keep them within 30 feet of each other. You can test your signal strength by going to Settings > Network > WiFi Signal Strength on your phone.
4. Check and Update Your Ring Doorbell Firmware Version
Your Ring Doorbell may go offline and disconnect from your Wi-Fi network because of outdated firmware. Updating your Ring Chime is simple when you have an active Wi-Fi connection; it just takes a few minutes. If your device keeps going offline and connected to a Wi-Fi network, it means that you are running on an outdated firmware version.
5. Reboot Your Ring Chime
If you’ve tried all of the troubleshooting tips and your Ring Chime still isn’t working, you may need to reboot it. To do this, unplug the device from the power outlet and then plug it back in. After a few minutes, the device should reconnect to your Wi-Fi network.
How to Reconnect Ring Doorbell to WiFi
In order to reconnect your Ring Doorbell to a new Wi-Fi network or to reconnect after experiencing connection problems, you will need to put your device into Setup Mode. This is a very easy process that only requires you to push and hold the button on the back of your Ring Doorbell for about 10 seconds until the LED ring turns orange. You will then see the words “Setup Mode” appear on the screen. From there, follow the on-screen instructions to connect to your desired Wi-Fi network.
A temporary Wi-Fi network will be set up by your Ring Doorbell while you are in Setup Mode. This will help you connect to your device and your phone. On your phone, the Ring app will look for and connect to this network. This network will be used to communicate with your doorbell and tell it to connect with your permanent at-home network.
After the set-up is done, the device will stop broadcasting the temporary network. It will stay connected to your home’s Wi-Fi at all times. To get into Setup Mode on the Ring Doorbell, press and release the orange button on the back. When you start Setup Mode, the light on the front of the Ring Doorbell will start to spin.