Why Logitech Circle View Keeps Going Offline And How To Fix It

Your Logitech Circle View has been going offline for days and you’re getting frustrated. Many of my friends are having similar problems with their Logitech Circle View. The Logitech Circle View doorbell camera has been a popular choice for homeowners, but it has also been problematic for some people. The doorbell has been hard to come by and some homeowners have even reported that the camera goes offline occasionally. In this article, you will learn why your circle view keeps losing connection to the internet and how to fix that in less than 5 minutes

Why does Logitech Circle View Keeps Going Offline?

Logitech Circle View is a camera designed for home security and surveillance. However, many users have been reporting that the camera keeps going offline for long periods of time, making it unusable. The Logitech Circle View Doorbell has been reported to overheat in a number of different situations. This can cause the doorbell to keep going offline, which can be frustrating for homeowners. Also, the Circle View Camera is going offline for long periods of time because you are connected to a 5Ghz network instead of a 2.4Ghz network. To fix this, you need to connect the camera to a 2.4Ghz network.

Also Read: Why Aiwit Video Doorbell Won’t Connect To WiFi and How to Fix It.

How To Fix Logitech Circle View Doorbell that keeps Going Offline- Logitech Circle View Troubleshooting

1. Update your Logitech App

This is the first step to take if you are having trouble with your video feed going offline or any other of a variety of issues that might arise from your Logitech Circle View Doorbell. The app is constantly being updated, so you will want to update it on a regular basis in order to ensure that the latest version of the software is installed onto

2. Ensure that you have a Stable Network

First, check to make sure that you have a stable network. To do this, try disconnecting and reconnecting your Circle View to your home’s Wi-Fi network. Also, some users fixed the issue of their Logitech doorbell going offline by connecting to a 2.4GHz wifi signal instead of 5GHz. If it is still having trouble connecting, please try rebooting both your router and Circle View by holding the power button on the back of the device for 10 seconds.

3. Reset Your Router

If your Logitech Circle View keeps going offline, try resetting your router. First, unplug the power cord from the back of the device for about 10 seconds before plugging it back in. The reset should work to solve the connection issues. For more help with troubleshooting, please visit Logitech Circle’s support site

4. Update Your Logitech Doorbell Firmware

If you’re having trouble with your Logitech doorbell camera going offline, there are a few things you can try. First, check to make sure that your firmware is up-to-date by going to the Logitech website and clicking on Support > Downloads. If your firmware is out of date, update it. You may also want to try rebooting your router and/or modem or moving your doorbell closer to your router. If none of these solutions works, contact Logitech support for additional help.

5. Factory Reset your Logitec Circle View Doorbell

Some users are reporting that their Logitec Circle View Doorbell cameras keep going offline, and the only way to reconnect them is by doing a factory reset. If your camera is experiencing this issue, try resetting it and see if that fixes the problem.

6. Do not expose your Logitech Circle View doorbell camera to Sunlight

The Logitech Circle View doorbell camera can be set to not work when it is exposed to sunlight. This will help save the battery and keep your view from going offline if you have a Logitech Circle View doorbell camera that keeps going offline. It is important to keep your Logitech Circle View doorbell camera out of direct sunlight as it can damage the camera and decrease the battery life. The 2K video quality is still excellent and the battery should last up to four months on a full charge.

7. Ensure that the Doorbell transformer is of higher ratings

To ensure that your Doorbell is getting the power it needs, we recommend using a transformer with ratings that are higher than the ones that came with your product.

8. Contact Logitech Support

Logitech Circle can be frustrating when it’s not working correctly. We have found that the most common reason for this is a bad Wi-Fi connection, so we recommend checking your Wi-Fi. If you have checked your Wi-Fi and are still having issues, please contact Logitech Support.


Gladys

My name is Gladys. I am a Mechanical Engineer and a Lover of Home Security Systems. This Blog is focused solely on Video Doorbells and how they can be a great addition to your Home or Apartment Security.

2 thoughts on “Why Logitech Circle View Keeps Going Offline And How To Fix It”

  1. Do NOT use a 24 transformer! Use an 18 volt transformer. Variations in transformer design and variations in the line voltage can result in a voltage higher than the doorbell is designed to use, causing the device to go off line. Logitech did not properly design the device for all possible cases.

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