Your Vivint Doorbell isn’t ringing on your phone, so it looks like there aren’t any people at the door. Is this going on to you? Then you can’t hear your doorbell, or your phone doesn’t ring. To get your Vivint wireless doorbells to work with your smart device, you might have turned off the phone or you might need to install and set up the Vivint app on your smart device. Keep reading to learn why your Vivint video doorbell camera isn’t rining on your smartphones and how to fix it.
What are Vivint Video Doorbell Notifications?
Vivint Video Doorbell Notifications are alerts that are sent to the user’s phone (Android or iPhone) when someone rings their doorbell. These notifications can be customized in terms of tone, accent, and voice. The Vivint app uses pre-recorded messages, which users can also adjust the settings for. In order to set up a notification, users need to download the free Vivint app from either Google Play or iTunes for Android devices and iPhones/iPads running iOS 8 or higher on their device(s).
Why Is My Vivint Video Doorbell Not Ringing On Phone (Andriod and iPhone)?
There are a few reasons why your Vivint Video Doorbell might not be ringing on your phone. The first thing you should check is that notifications are enabled on both the device and in the app settings. If notifications have been disabled, you will need to enable them in order for the doorbell to work properly. Also, if you don’t have an Internet connection, then it is impossible for the doorbell to send notifications to your phone. Second, if you have more than one device that can access the app, make sure that the notification is enabled on all devices. Another possibility is that the apps might not be installed properly. Make sure that you have the latest version of both the Vivint App and the iOS/Android operating system.
How To Fix Vivint Doorbell Not Ringing on Phone (iPhone and Andriod Smartphones)
If your Vivint Doorbell isn’t ringing on your phone, there are a few things you can try to fix the problem. First, make sure that your phone’s volume is turned up and that the ringer is switched on. If it’s still not ringing, try restarting your phone. If that doesn’t work, update your iPhone or Android smartphone to the latest iOS or Android version.
If those steps don’t solve the issue, you can try a soft reset by following these steps: turn off your phone, wait 30 seconds, and then turn it back on again. To resolve the problem, try a reset of your Wi-Fi network. Finally, if none of these solutions works, call customer service to see if they can help you fix the problem with your Vivint Doorbell. Let’s take a look at some of the Vivint doorbell not ringing on phone troubleshooting tips.
Check Internet Connection
If you’re not getting any notifications from your Vivint Doorbell, the first thing you should check is your internet connection. Make sure that both your router and modem are functioning properly and have a steady network. Make sure you have a strong Wi-Fi signal and are connected to the same network as your doorbell. If you’re still having trouble, try restarting your router and/or modem. If everything seems to be in order, try restarting your devices or contact customer service for further assistance.
Check Vivints’s App Settings
If it is, please toggle the switch off. You should also check to see if your phone is muted. If it is, please unmute it. In order to change your notification options on the app, you will need to access the settings screen. Scroll down and select “Notification Options.” From there, you can choose which events you want to receive notifications for. Your selection will save automatically.
Activate Motion Zones
Motion zones are a great way to customize your Vivint Doorbell and make sure that you’re getting the most out of it. You can create as many zones as you want, and each one can be customized to fit your specific needs. To activate a motion zone, open the Vivint Doorbell app and sign in if you haven’t already done so. Tap the three lines in the top left corner of the main screen to open the menu. Tap “Motion Zones” and then “Manage.” Toggle the switch next to each Motion Zone on or off as desired (the green light means it’s activated).
Delete and Re-Install the Vivint Doorbell App
If you are having trouble connecting your Vivint doorbell to the app, you can try deleting and reinstalling the app. Afterwards, you can connect your device by following the on-screen instructions.
Ensure Your iPhone or Andriod Smartphone volume is Audible Enough
There are a few things you can do to make sure that your iPhone or Android smartphone’s volume is audible enough. Firstly, check that the volume buttons on the side of your phone are turned up all the way and that the ringer switch is in the “on” position. Secondly, make sure that your phone’s airplane mode is not enabled – this will disable all sound coming from your device.
Update your iOS or Andriod to the Latest version
Updating your iOS or Android to the latest version can often fix problems with apps not working properly, including Vivint Doorbell not ringing on your phone. If you’re not sure how to update your device, please consult either Apple’s support website or Google’s support website for more information.
How to Activate Vivint Doorbell Notifications on Andriod or iPhone
If you’re having trouble getting notifications from your Vivint doorbell on your Android or iOS device, don’t worry! You can easily activate them. Here are the steps to follow:
- Open your phone’s App settings
- Scroll down till you see the Vivint app
- Click menu -> tap on ‘notification’
- It is advised to toggle in all notifications to enable them.
- Check and make sure you toggled them right – should be in green
- Select the alert style you prefer