Why Is My SimpliSafe Doorbell Not Charging? Quick Fix

Your SimpliSafe doorbell keeps asking you to charge it, but the battery doesn’t seem to hold a charge. When you try to charge it, it won’t charge. This is frustrating because your safety is at risk if the doorbell stops working while someone has already walked into your home. If this sounds like what’s happening with your SimpliSafe doorbell, read on for help troubleshooting and solving problems related to charging issues.

Why Is My SimpliSafe Video Doorbell Not Charging?

There are a few potential reasons why your SimpliSafe video doorbell may not be charging. One possibility is that your firmware is outdated and needs to be updated. Another possibility is that the charger itself is faulty and needs to be replaced. Finally, it’s also possible that there’s an issue with the Amcrest app which needs to be fixed.

How to Fix Simplisafe Doorbell Not Charging Issues

How to Fix Simplisafe Doorbell Not Charging Issues – Quip Troubleshooting Tips

If your SimpliSafe Doorbell isn’t charging, there are a few troubleshooting tips you can try.

Ensure you are using the recommended Doorbell charger

The SimpliSafe doorbell requires a specific charger to be plugged in for the battery to charge. However, not all chargers are created equal; some do not provide enough electricity and will cause your doorbell to die. The best solution is to buy the recommended doorbell charger from SimpliSafe, but if you already have a different charger, there are some steps that can be taken in order

Check the battery and replace it if Faulty

If your Simplisafe doorbell isn’t charging, it might be due to a faulty charger. Make sure you are using the recommended charger and that the outlet is working. If the issue persists, replace the battery or reach out to the support team for assistance.

Check Your Simplisafe Doorbell Device for Network Connection Problems

If your SimpliSafe doorbell is not charging, you should also try to check if there are any network connectivity issues. If you have an internet connection and a wireless router in place, and your SimpliSafe doorbell is not charging, try connecting to the internet via a laptop or tablet. If you can’t connect to the internet from those devices either, there may be an issue

Clean the contact points of your charger and SimpliSafe doorbell

If your SimpliSafe doorbell has been plugged in for more than a few hours, is not charging or the light on the charger does not turn green when you plug it into an outlet, you may need to clean the contact points on both the doorbell and charger.

Reset the doorbell

To reset the doorbell, you will need to remove it from the charging plate. To do this, press the small button on the back of the doorbell for 10 seconds and then release it. Once it is released, place the doorbell back on its charging plate.

Contact Simlisafe Support

If your SimpliSafe doorbell isn’t charging, try contacting their customer support

Why is my SimpliSafe doorbell not getting power?

There are a few things that could be causing your SimpliSafe doorbell not to get power.

First, the device does not require a battery in order to work, it can also be hardwired. It can be used right after installation because it does not need to charge.

Second, the doorbell has a backup battery in case of power failure or if power is cut during a robbery. The backup battery will last for up to two days, and then the doorbell will go back online when power is restored.

The recommended voltage supply to power the Simplisafe doorbell is between 8V to 24V. If you’re using an AC adapter, make sure that the polarity is correct and that the voltage matches what’s listed on your doorbell’s label.

It might also be due to a lack of low voltage power supply or WiFi connection, which are both important for doorbell charging. Your doorbell’s power will be interrupted if the WiFi connection cannot access a source of power.

How long does SimpliSafe doorbell have to charge?

Your SimpliSafe doorbell will not work until it has had time to charge. This means that you need to plug it in and let it sit for a few minutes before using it. You should also give your doorbell a few minutes of charging after each use.

How long does the battery last on a SimpliSafe doorbell camera?

The SimpliSafe doorbell has a rechargeable, replaceable battery. The battery should last for 3 to 6 months, but this will vary depending on how often the doorbell is used.


There are a few things you can try if your SimpliSafe video doorbell isn’t charging. First, make sure you have the latest firmware installed. Second, try using a different charger. Third, update the Amcrest app. And fourth, replace the battery. If none of these solutions works, you may need to contact customer service for further assistance.