Why is my Ring Doorbell Not Ringing On My Phone or Chime?

You noticed that the Ring Doorbell is not ringing on your phone or chime when someone rings the doorbell. It might be because there is a problem with the wireless network in our area, but that isn’t always true. There are also other reasons as to why this could happen, like if we aren’t connected enough times every day for it to work properly all of the time.

There are a few things to check and make sure that your Ring Doorbell is working properly. Hope this article helps with some troubleshooting on why your ring doorbell might not be ringing on your smartphones or chime.

Why Is Ring Doorbell Not Ringing On Phone Or Chime?

There are several potential reasons why your Ring Doorbell is not ringing on your phone or chime. One possibility is that the Ring Doorbell is not connecting to a 2.4GHz wifi network; you can check this by going to the Settings in the Ring app and selecting “Wifi Network.” Another reason may be poor installation; if your Ring Doorbell was installed by someone other than a professional, they may not have followed the proper installation instructions.

One more reason may be that the phone notification volume is low, so you may need to increase it in order for the sound to be heard. Another possibility is that you may have an outdated version of the Ring app, which can be fixed by updating the app. Finally, you may simply need to power your Ring Doorbell off and back on again.

How To Fix Your Ring Doorbell Not Ringing on your Smartphone or Chime

When your Ring Doorbell isn’t ringing on your phone or chime, the first thing you want to do is check if your phone is connected to WiFi. To do this, open up the Ring app and go to settings. Under ‘Device,’ you’ll see ‘Wi-Fi Connected.’ If it says ‘No,’ make sure that your phone is connected to the same network as your Ring Doorbell.

You can also try fixing your Ring doorbell not ringing by ensuring that Motion Alerts and Ring Alerts are turned on in the settings. To do this, open up the Ring app and go to ‘Settings.’ Under ‘Notifications,’ you’ll see ‘Motion Alerts’ and ‘Ring Alerts.’ Make sure both of these are turned on.

If all of these solutions don’t work, you might need to clear the cache and data of the app. To do this, open up the Ring app and go to ‘Settings.’ Under ‘Device,’ you’ll see ‘Clear App Data’ and ‘Clear Cache.’ Tap on both of these and then log back into your account. The last step would be uninstalling the Ring app from your phone and reinstalling it again.

1. Ensure Your Ring Video Doorbell Chime is Working

There are a few things you can do to ensure that your Ring Video Doorbell is working properly. First, check the compatibility list on the Ring website to make sure that your doorbell and chime kit are compatible. If your Ring Doorbell is not working, check if the Pro Power Kit wires are connected to your chime. If it doesn’t have power, check if the wires are connected properly.

2. Ensure the Doorbell and Chime Was Installed Correctly

If the doorbell and chime are not properly aligned, they may not be able to communicate with each other. To check for this, make sure that the doorbell is installed at least six inches above the ground and that there is nothing obstructing its view of the sky. To test this, try plugging a different device into the Chime’s outlet to see if it will work. If it does, then you likely have a defective Chime and will need to replace it.

3. Check Network and Wi-Fi Connection

The first thing you’ll want to do is check your network and Wi-Fi connection. Make sure that you have a strong signal and are connected to the correct network. If you’re not getting a strong signal, move your Ring Doorbell closer to your router or modem. If you’re still not getting a signal, try changing the Wi-Fi channel on your router.

4. Ring Doorbell Not Ringing Your Phone: Ensure you adjusted the volume settings of your phone

Some people find that their ring doorbell does not work or rings on their chime but not on their smartphone. This is often fixed by adjusting the volume settings of your phone and ensuring that you are within range to receive a notification when someone rings your doorbell.

5. Check Ring’s App Settings on your Andriod or iPhone

Another possible reason your Ring doorbell may not be working is because of disabled settings within the Ring smartphone app. To check this, open the Ring app and navigate to Settings > Devices > Your Doorbell. Make sure that both the Motion Detection and Live View features are enabled.

If your Ring Doorbell isn’t ringing on your smartphone or chime, there are a few things you can check.

First, make sure that the app’s settings are correct. To do this, open the Ring app and go to “Settings.” From there, select “General Settings” and find the option that says “Doorbell Chime Type.” Underneath it, you’ll see a drop-down menu with three options: “None,” “Tone,” and “Mechanical.” Choose “Mechanical” from the list and ensure that it is checked under “Ring My In-home Doorbell.” If the app still doesn’t detect a chime, try closing and reopening it to make sure that the “Automatic Chime Detection” option is turned on.

6. Ring Doorbell Not Ringing Your Chime: Restart your Chime

If your Ring Doorbell isn’t ringing, you may need to restart your Chime. To do this, unplug the Chime from the wall and plug it back in.

How to Fix Ring Video Doorbell Not Ringing Inside

Check the Wiring

The first and most simple thing to check is the wiring. Make sure that the Ring Video Doorbell is properly plugged into an outlet and that the power is on. If it’s plugged in and powered on, but still not ringing, then you may need to check your wiring. If you’re not comfortable checking the wiring or if it looks like there may be something wrong with it, we suggest contacting a professional to help troubleshoot the issue.

Enable the Microphone

In order to be able to hear the sound of the doorbell, you need to toggle on the microphone in the Ring app. You can also use this setting to talk with people at your door, whether you’re home or not.

Ring Doorbell Has Insufficient Power

The Ring Doorbell requires a power source with a voltage rating of 16 volts AC at 20 volt-amps in order to function. If your power source is rated lower than this, you may need an electrician to increase the voltage.

Defective Battery

To do this, remove the doorbell from its mount and unscrew the backplate. The battery will be in a plastic casing. If the battery is swollen or damaged, it needs to be replaced.

Hold down the Sync button on the doorbell for five seconds until it chimes and blinks orange twice. This means that it’s been reset and is now ready to pair with your Wi-Fi network. Once your Ring Video Doorbell has been reset, open up the Ring app on your smartphone or tablet and follow these instructions:

  1. Tap “Set Up a Device”
  2. Select “Ring Video Doorbell”
  3. Enter your Wi-Fi network name and password