Ring Doorbell is dependable, but when it doesn’t charge properly, your whole house can feel exposed. This article will explore the reasons your Ring Video doorbell is not charging and also show you how to fix your battery issue on the ring doorbell so that it charges again and continues to provide protection for your home in this emergency situation or on any other occasion
Why is My Ring Video Doorbell Not Charging?
If your Ring doorbell isn’t charging, it’s likely due to one of the following reasons: you have a weak or no Wi-Fi connection, there is a low voltage power supply, the device is shutting down regularly, or the device is faulty. If your Ring doorbell battery needs replacement, check your house’s circuitry to see if a breaker has tripped.
Why is my Ring Doorbell not charging when plugged in?
There are a few reasons your Ring Doorbell might not be charging when plugged in. The most common causes are a weak Wi-Fi signal, a problem with the power supply, or a damaged battery. Below are some basic troubleshooting steps you can try to fix the issue.
If your Ring Doorbell isn’t charging when it’s plugged in, make sure the battery status is up to date. You can check this by opening the Ring app and selecting “Settings” from the main menu. Tap on “Device Settings” and then “Battery.” If your doorbell is listed as “Not Charging,” plug it in and wait for a few minutes before checking again.
If there’s a weather issue that’s preventing your Ring Doorbell from charging, unplug it and wait for conditions to improve before trying again. If you’ve tried all of the above troubleshooting steps and still can’t get your Ring Doorbell to charge, there may be an issue with the power supply or another component. In this case, we recommend contacting the Ring support team for assistance.
What to do if your Ring Video Doorbell isn’t charging or turning on
Check the USB Charging Cable Is Working
If you’re having trouble charging your Ring Video Doorbell or getting it to turn on, the first thing you should do is test the USB cable by using it to charge another device. If the other device charges properly, then you know that the USB cable is functioning correctly. If it still doesn’t work, then you might need to replace the USB cable you’re using. However, if your Ring Doorbell still isn’t charging or turning on, there might be an issue with your power source or with the Ring Doorbell itself.
Refresh the Ring App Battery Status
If your Ring app reports a low-battery warning, try plugging in your device to recharge it. If your Ring app still reports a low-battery warning after recharging your device, please contact us for support.
Check Your Wi-Fi Connection
Your Ring Doorbell is Wi-Fi dependent and will not work if your internet connection is weak. If your battery runs down faster than it should, it may be because of a weak Wi-Fi signal. I discovered this firsthand when my Ring Doorbell’s Live View stopped working.
Check That Your Ring Doorbell Charger Provides Enough Power
If you’re having trouble charging your Ring doorbell, there are a few things you can try. First, make sure that the USB cable is okay and is plugged into a charger that has enough power to charge the battery. If that doesn’t work, try swapping out the USB charger for another one or plugging it into a laptop or computer.
Check if Your Ring Doorbell Battery Is Viable
To do this, remove the cover of your Ring Doorbell and locate the battery. The battery will be a small, circular lithium-ion battery. If the red light on your Ring Doorbell is blinking, it means that the battery is not viable and needs to be replaced.
Check the Voltage at the Ring Doorbell
There are a few things you can do to check the voltage at your Ring Doorbell. First, you can watch the video below which shows how to check the voltage at the doorbell. If it is lower than what your transformer is putting out, that may be why your battery isn’t charging. Finally, if there is a long wire run between the transformer and doorbell, that can also cause a voltage drop at the door bell.
Check the Transformer Voltage and Wiring
If the breaker box is okay and no problems are found with it, then the transformer should be checked next. The voltage on the transformer should be 16V. If any of the cable’s loose wires need to be tightened, they will need to be done so.
Your Ring Doorbell May Be Faulty
If you have followed the tips listed in this article and your Ring Doorbell still will not charge, it is possible that the battery has died and will need to be replaced.