You just bought a Geeni doorbell with the hope of using it and have been getting frustrated. The Geeni doorbell won’t connect to your home WiFi, this is especially frustrating if you are trying to use a voice search command without having access to Wi-Fi. This article will tell you how to fix the issue of the Geeni video doorbell not connecting to Wifi and as well as other issues like this on your own without having to pay expensive technicians for their services.
Why Geeni Doorbell Won’t Connect To WiFi
Geeni doorbell is a great addition to any home security system. It allows you to see and speak with people at your door, whether you’re at home or not. However, there may be times when it doesn’t work as intended. One such instance is when the device fails to connect to WiFi.
There are a few possible reasons why this might happen, but the most common one is a password mismatch between your Geeni doorbell and the WiFi network you are trying to connect to. Another reason could be that your device isn’t connecting to the correct band of wifi- either 2.4ghz on an iPhone/iPad, or 5ghz on an Android device.
If you’re experiencing problems connecting your Geeni doorbell to WiFi, there are some easy fixes that you can try. The first thing you should do is make sure that both devices have the latest software updates installed. If that doesn’t work, try changing the name of your network SSID (Service Set Identifier). You can also try resetting your router and/or modem. If all else fails, reach out to Geeni for support.
This is the password that you’ll use to sign in to your Geeni account from any device. If you enter the wrong password or you changed your wifi password, you won’t be able to connect your Geeni doorbell to your wifi network.
Router too Far from our Geeni Doorbell
If you have a 2.4GHz wireless router, the distance from your Geeni Doorbell may cause connectivity issues with your WiFi network. This is because many routers broadcast in both frequencies, and the 2.4GHz frequency is limited to a range of about 300 feet, while 5GHz can lesser feet.
Your doorbell doesn’t work because you don’t have enough bandwidth. This means that the doorbell cannot communicate with your WiFi network because there is not enough space for all of the data to be transmitted at once. If other devices in your home are also using the same frequency as your doorbell, they may be causing interference and preventing it from working properly.
Incorrect WiFi Channels and Bands
You can usually change the band or channel on your conventional router. However, the Geeni Doorbell will not stay connected to your WiFi network unless it’s on a 2.4Ghz signal. The 2.4Ghz signal is slower and has less range than 5Ghz, but there isn’t that much of a difference in speed between the two bands.
Also Read: Why Blink Doorbell Won’t Connect To WiFi?
How to Fix Geeni Doorbell Camera not Connecting to Wifi
If your Geeni Doorbell camera isn’t connecting to WiFi, there are a few troubleshooting steps you can try.
Move your router closer to the camera and see if that helps with connectivity issues. Check whether the camera is within range of the wireless router or access point before troubleshooting further.
If your Geeni Doorbell camera still doesn’t connect to WiFi after trying these tips, restarting the camera may help. If other devices or basic internet browsing don’t work, as usual, try restarting your modem/router.
It’s also possible that interference from other wireless networks and microwaves is causing the signal to be interrupted. Everyone’s wireless routers are different, so trial and error should be used to determine the source of interference for this device. If you have a firewall setting on your network that prevents access, it is possible that the Geeni camera isn’t able to connect because of this setting
Ensure your Password is Correct
If you’ve recently changed your Wi-Fi password, be sure to update it on your app by going into the Home app > Menu > Devices > Your Device Name > and selecting “Settings.” Your Geeni doorbell will not be able to connect to the internet if your password is incorrect.
Use the Correct WiFi band (2.4GHz)
Make sure you’re on the 2.4GHz band and not the 5GHz band. To switch between bands, on your iPhone or iPad, go to Settings > Wi-Fi and tap the (i) button next to your network name. Then tap “Change Band” and select 2.4GHz from the list.
Ensure No obstruction between your Router and Geeni Video doorbell
The Geeni Doorbell Camera will not connect to WiFi if there is a physical obstruction between the camera and router. This can include metal, brick or even concrete walls that may be blocking the signal from the router. The best way to ensure that the Geeni Doorbell Camera is connecting to WiFi properly is by moving it a few feet away from any physical obstruction.
Reduce your Home Bandwidth consumption
First, make sure that your home bandwidth isn’t being used up by other devices. If there are lots of devices connected to your network and they’re all using up a lot of data, that could be preventing your Geeni doorbell from connecting.
Under the “Network usage” section, you’ll see how much data each device has used in the last 30 days. If one of your devices is using up a lot of data, try disconnecting it from the network or turning it off until you’ve connected your Geeni doorbell camera.
Reset Your Geeni Doorbell Camera
To do this, press and hold the button on the back of the camera for about 10 seconds until it beeps. The LED light will turn blue when it’s reset.
How do I reset my Geeni doorbell Wi-Fi?
You can reset your Geeni doorbell Wi-Fi by following these steps:
- Unplug the doorbell from the power outlet.
- Press and hold the orange reset button on the back of the doorbell for about 10 seconds.
- Release the button and plug the doorbell back in.
- Wait for the doorbell to boot up and reconnect to your Wi-Fi.
There are a few ways that you can reset your Geeni doorbell Wi-Fi. The first way is to try unplugging the device and plugging it back in. If this doesn’t work, you can try resetting your router or modem. If that still doesn’t work, then the last resort would be to factory data reset your Geeni by pressing and holding the FDR button for about 10 seconds.