Why Eufy Doorbell Won’t Connect To Wifi? How To Fix This

Your eufy doorbell has been working so well but suddenly it won’t connect to wifi. This is a common problem and you may have to see if there’s an update or something that needs to be done on your end. The Wi-Fi connection is something that should work flawlessly in your house but if you are having problems connecting, there may be a very simple fix.

Why Eufy Doorbell Won’t Connect To Wifi?

There are a few potential reasons why your Eufy Doorbell might not be connecting to your wifi. Here are some of the most common causes:

  • Your Eufy Doorbell might not connect to WiFi is because your router’s frequency band is set to 5 GHz instead of 2.4 GHz
  • You’re using an Internet service provider (ISP) that blocks or throttles traffic using P2P file sharing protocols such as BitTorrent, Gnutella, and eDonkey2000; this is because these services often use P2P protocols to share files like movies and music online.
  • Your router has been configured incorrectly after changing ISPs or upgrading your hardware; you need to reconfigure it so that it can direct all devices on the network through one of its access points rather than going through each device’s own wireless gateway independently.

How to Fix Eufy Video Doorbell not Connecting to WiFi

If your Eufy Video Doorbell isn’t connecting to WiFi, don’t worry, you can fix this.

1. Make sure your Wi-Fi Network signal is on the 2.4GHz band

If you are having trouble connecting your Eufy Video Doorbell to your Wi-Fi network, please try the following steps:

  • Make sure your Wi-Fi Network signal is on the 2.4GHz band. The Eufy Video Doorbell only connects to 2.4GHz Wi-Fi networks.
  • If you have a dual-band router, make sure that the 2.4GHz channel is enabled and not crowded with other devices using the same frequency range. You can find this information in your router’s settings menu.
  • Move your Eufy Video Doorbell closer to your router and/or modem if it is not already within 30 feet of either device.
  • If you have a password-protected network, enter your password in the “Network Security Key” field in the app’s Settings menu under “Wi-Fi.”

2. Try Resetting Your Eufy Video Doorbell Camera

To do this, press and hold the reset button on the back of the camera for 10 seconds. Once it’s restarted, try reconnecting it to your WiFi network. If that doesn’t work, there are a few other things you can try:

  • Make sure your Eufy Video Doorbell is within range of your WiFi router.
  • Try changing the WiFi channel on your router.
  • If none of these solutions works, please contact our support team for further assistance.

3. Check the WiFi Channels to Which your doorbell Device is Connected

First, you will need to connect the HomeBase to WiFi. You can only connect 2.4 GHz WiFi connections with the HomeBase. Once it is connected, you will need to open the Ring app and go to Menu > Devices > My Devices. Select your doorbell and then scroll down to find the Wi-Fi Channels field. Tap on this field and a list of all of the available WiFi channels in your area will appear.

4. Run a Troubleshooting routine with your Eufy Smartphone app

If you’re having trouble connecting your Eufy Video Doorbell to your WiFi network, we recommend trying the following troubleshooting steps:

  • Make sure that you’re using the latest version of the EufyHome app. You can check for updates in the App Store or Google Play Store.
  • If you have an iPhone, turn off Location Services for the EufyHome app. To do this, go to Settings > Privacy > Location Services and toggle off “EufyHome.”
  • Reboot your router and modem.

Run a troubleshooting routine with your Eufy smartphone app. To do this, open the EufyHome app and tap on the three lines in the upper left corner of the screen. then tap on “Troubleshoot.” Follow the on-screen instructions to check your connection status and fix any problems that may be preventing your Video Doorbell from connecting to your WiFi network.

Also Read: Why Ring Doorbell Won’t Connect To Wifi?

How to connect the EUFY doorbell to Wi-Fi?

The Eufy doorbell is a great addition to any home, but in order for it to work properly, you need to be sure that it’s connected to your Wi-Fi. Here are the steps you need to take in order to make the connection:

  1. First, make sure that your Eufy doorbell is charged and has a blue light on the chime. If it’s not charged, plug it in and give it a few minutes to power up.
  2. Next, go into the Settings menu on your phone and select Wi-Fi. Look for the name of your Eufy camera on the list of available networks and connect to it.
  3. Once you’re connected, open up the Eufy app and press hold the ‘Sync’ button for a few seconds till you hear a chime and see that it is paired correctly in the app.
  4. Confirmation – hit Done. The Eufy doorbell is now ready to use!