Why Arlo Video Doorbell Won’t Connect To Base Station: Fixing Connection Issues

If you are having trouble connecting your Arlo Video Doorbell to the Base Station, this article will show you some solutions that can help. First of all, it’s important to make sure your network is up and running before continuing with the next steps. You’ll need an Internet connection in order for the video stream from your doorbell to be sent through Wi-Fi – even if both devices do have wireless capability.

Why Arlo Video Doorbell Won’t Connect To Base Station

The common reason Your Arlo video doorbell won’t connect to the base station is that it is not compatible with the latest Arlo SmartHubs. The Arlo SmartHubs – VMB5000 and VMB4540 are now compatible with the Arlo Video Doorbell. So, ensure that your SmartHub firmware is updated to the latest version

When trying to connect the Arlo Video Doorbell to the base station, you may encounter some connection issues. The good news is that these issues can be easily resolved by updating your app and making sure that your device is compatible with the Ultra SmartHub.

The Arlo app must be updated to the latest version in order for connection issues with the Ultra SmartHub to be resolved. So, before you do anything else, make sure you have the most recent version of the Arlo app installed on your device.

If you’re still having trouble connecting your video doorbell after updating your app, make sure that your camera is compatible with the Ultra SmartHub. The Arlo Video Doorbell is not compatible with the Ultra SmartHub, so if you’re using this camera, you will need to use a different smart hub.

Finally, if everything looks good on your end but you’re still experiencing connection issues, reach out to our Support team for assistance.

How to Fix Arlo Video Doorbell Not Connecting To Base Station

If your Arlo Video Doorbell isn’t connecting to the base station, there are a few troubleshooting tips that you can try.

First and foremost, Arlo Video Doorbell will work with the VMB5000 and VMB4540 base stations. If you have recently upgraded to a new base station or SmartHub, it is necessary to factory reset the doorbell before migrating it over. This can be done in the settings of the Arlo app. Afterwards, your video doorbell should be connected and ready to go!

Make sure that the LED ring on the back of the doorbell is solid white. You should also check to see if your base station or SmartHub is supported by Arlo Video Doorbell. Please ensure that your SmartHub firmware is updated to the latest version, as listed below.

  •    VMB5000   1.16.1.1_475_71659aa
  •   VMB4540   1.16.1.1_461_71659aa
  •   VMB4000   1.16.1.1_3348_facf74c
  •   VMB4500   1.16.1.1_3260_facf74c

Another thing you can try is updating your Arlo app. Oftentimes updates contain bug fixes that can solve connectivity problems. You can find updates from Google Play and Apple App Store, so make sure you download them before trying to fix anything else!

How do I reconnect my Arlo doorbell to the base station?

If your Arlo doorbell is not connected to the Base Station, this may be due to a disconnection in power or WiFi. In order to reconnect it, please try resetting your device following these instructions:

  1. The Arlo app can be used on iOS or Android, so open the app to start.
  2. Tap Settings and then My Devices.
  3. To choose your Arlo camera or doorbell, click on the one that fits your needs best.
  4. In the Devices screen, you can also tap the Settings icon for your Arlo camera or doorbell.
  5. Remove the device by scrolling down to the bottom of the Device Settings screen, then clicking Remove Device on the bottom right corner.
  6. Remove your account from your device.
  7. Add a new device from the Devices screen. Choose your camera or doorbell from the list, and then tap the Add button to add the device.
  8. In the app, follow the steps until Arlo detects a SmartHub or Base Station.
  9. In the app, follow the steps to connect your camera or doorbell to the SmartHub or Base Station.

How do you sync Arlo wireless doorbell to base station?

If you are having trouble connecting your Arlo wireless doorbell to the Base Station, try updating both products’ firmware before proceeding with further troubleshooting steps. Updating to the newest firmware versions can help resolve some connection issues. If updating the firmware does not fix the problem, there are a few more troubleshooting steps that you can take involving physical hardware changes on your system (such as physically connecting a doorbell wirelessly).

The latest Arlo firmware (version 2.2.14 and above) allows for direct syncing of the doorbell to your Base Station. This means that you no longer have to use the Arlo app to sync data from the doorbell onto the Base Station. Additionally, the latest firmware also allows for a wire-free connection with the Base Station, which is necessary to sync data from the doorbell directly onto it.

The Arlo VMB4540r2 is a base station that comes with the Arlo security system. It has a built-in camera and works as a hub to connect other Arlo cameras in your home. If you are having trouble connecting your Arlo doorbell (VMB5000) wirelessly to the base station, try updating to the newest firmware versions of both products before proceeding with further troubleshooting steps. You can find the latest firmware versions on the respective product pages on their website.

If you have an Ethernet cable available, you can also physically connect your doorbell wirelessly to the base station. The VMB5000 will then sync data directly from the doorbell onto the base station.

Where is the sync button on Arlo wireless doorbell?

The Arlo wireless doorbell is not able to connect wirelessly without the correct firmware version. The sync button is found on the back of the device and must be pressed for 3 seconds in order to connect with other devices.