If your Ring Doorbell mechanical chime was no longer working or sounding, then this can be a problem with the wiring or hardware of the device itself and probably requires professional help to fix. We will go over why your Ring Doorbell mechanical chime is not working as well as a few other methods of fixing it, so you can get back to using this device again in no time.
Why is my Ring Mechanical Chime not ringing?
Ring Doorbells are one of the most popular home security devices. A Ring Doorbell mechanical chime not ringing could be caused by the doorbell not being wired correctly, corroded or damaged wires, or the correct settings not being enabled. If everything is properly wired, connected, and set up in the Ring app, you can try restarting your Ring Doorbell to fix the problem.
Reasons Ring Doorbell Not Ringing Mechanical Doorbell
Your Ring Doorbell Isn’t Compatible With Your Mechanical Chime
If you’re trying to install your Ring Doorbell and are having trouble getting it to work, there’s a chance that your doorbell isn’t compatible with your mechanical chime. The good news is that Ring has a comprehensive list of all the doorbells they are compatible with on their website.
All of their doorbells are compatible with AC-powered door chimes, but none of them will work with any DC circuit or wireless door chimes. So, if you have one of those types of doorbells, you’ll need to replace it before installing your Ring Doorbell.
Ring also offers different sounds for their electronic doorbells, so you can choose the one that you like best. Some people think of a “ding-dong” when they hear a doorbell, while others prefer the sound that an actual bell makes or the sound of playing recorded music on their speaker.
Finally, if you have an electric or hybrid-electric doorbell system, make sure that your Ring is set up to be compatible with it. Otherwise, it won’t make any noise when someone rings the bell from outside.
Your Doorbell Was not Hardwired Properly
If you are having trouble with your Ring doorbell not ringing, it is possible that your doorbell was not hardwired properly. There are two types of wired doorbells- one with a battery and one without a battery.
However, all wired doorbells get power from your home’s power supply. A Ring Video Doorbell will use an internal battery pack, while the Ring Video Doorbell Pro is hardwired without a battery pack. If you’re unsure if your doorbell is hardwired correctly, we suggest checking the wiring diagrams for your particular configuration.
Your Doorbell Is Not Receiving Enough Power
If your Ring Chime is not receiving power, you will need to get a Ring Doorbell Transformer. The transformer will ensure that the Ring Chime receives enough power to work properly.
If your doorbell and chime are compatible, it is important that they receive the correct amount of power. The Ring Doorbell Pro needs a minimum of 16 volts AC. The Ring Doorbell Pro will not work with power sources below 16 volts AC.
Lack of Proper Ring App Settings
The Ring doorbell will not sound when a mechanical doorbell is pressed. This is because the Ring app needs to be set up properly in order for the doorbell to function correctly.
To ensure your Ring chime works with your doorbell, make sure the app settings match. For example, you need to have the correct volume setting for your ringtone.
You can tell when someone is at your door by checking for a notification on the app. This way, you’ll never miss a visitor again!
How to Fix a Ring Doorbell Mechanical Chime That’s Not Working
Here are some ways you fix a Ring doorbell Mechanical chime that’s not working:
Ensure Your Ring Video Doorbell is Compatible with Your Home’s Mechanical Chime
Ring Doorbells are not compatible with most hardwired mechanical door chime systems. If you have a Ring Video Doorbell and are experiencing problems with the doorbell sound, it is likely because your system is incompatible.
In order to ensure that your Ring Video Doorbell works properly, it’s important to know what kind of devices the Ring Doorbell can work with in advance. The Ring Video Doorbell only works with other Ring Video Doorbells – it will not be compatible with an AC-powered door chime system.
Most traditional mechanical doorbells produce a “ding-dong” sound as they ring, but electronic doorbells can use prerecorded sounds or play through a speaker instead of using a bell and hammer for the “ding-dong.”
The Ring video doorbell comes with a wide range of chimes to choose from and also allows you to connect to electric and mechanical chimes that work with the device.
Ensure Both your Doorbell and Chime are receiving adequate Power
The Ring Chime is compatible with the Ring Doorbell, but they will not work together if the voltage is too low. In order to ensure your doorbell and Chime are working properly, check that your circuit receives a minimum of 8-24 V AC at 50-60 Hz frequency.
The Ring Doorbell Pro requires a 16 volt AC power source to work; however, a minimum of 20 volts AC is best, but 30 volts will also work as long as it can provide enough amperage for the doorbell to function properly.
Ensure That Your Chime is Properly Wired to your Ring Doorbell
If your Ring Doorbell isn’t working, it’s possible that the chime in your home may not be compatible. Check to see if you have a compatible Chime Kit for your Ring smart doorbell. If you don’t, you’ll need to replace the faulty Chime Kit with another one.
Contact Ring Customer Support
Ring has customer support representatives from various countries, who can help you during their specified working hours.
You can contact Ring’s customer service executives through phone or chat on their website.
If the issue with your Chime is not resolved, Ring may send a replacement device under warranty if it has snapped off or been damaged from within. The best alternative to replace a broken Ring Chime would be to upgrade to the Ring Chime Pro model
How do I get my Ring Doorbell to work with mechanical chime?
Many people have experienced issues with their Ring Doorbell not working when they have a mechanical chime. The good news is that it is possible to fix this problem. In order to do so, you need to determine the type of your doorbell. To do this, listen for its sound and it will tell you what it is.
Verify that the module you inserted inside your mechanical chime (which was provided with the doorbell) was done so correctly. The chime may be controlled by the Ring doorbell thanks to this module. It won’t function if it isn’t installed correctly.
Your Ring smartphone app has a setting that has to be turned on. It may have been disabled for some reason or was always that way. Open the app, then go to the relevant Ring device’s settings page to discover it.
By using the “Device Settings” button, you may access a different settings page. Click “General Settings” and then “Doorbell Chime Type” from here.
Make sure the drop-down selection is set to “Mechanical” and that “Ring my in-home doorbell” is turned on (to the right). Now, pressing the doorbell should cause the mechanical chime to play.
Ring Doorbells are compatible with AC-powered mechanical chimes that operate between 8 to 24V. However, they are not compatible with wireless chimes or intercom systems. If you are unsure whether your doorbell is compatible or not, please check our compatibility chart.
The Ring Chime and the Ring Chime Pro are separate from the Ring Video Doorbell. The Ring Chime Pro uses sound that is generated by an electronic device, whereas a mechanical chimes makes use of a physical bell which strikes a metal bar against an anvil to make a sound.
If you have determined that your doorbell is compatible but the ring still does not work, we suggest trying one of these solutions: using a different power supply adapter; test your wiring using a multi-meter; or replace your current mechanical chime with an AC-powered one.
Does Ring Doorbell work with mechanical chime?
The Ring Doorbell is compatible with a wide range of mechanical doorbell chimes that operate between 8 and 24 VAC. Once hardwired, you should see the LED lights on the front of your Video Doorbell illuminate with a soft white light as soon as someone presses the doorbell.
If for some reason your Ring Doorbell isn’t working properly, it’s possible that there is something wrong with the wiring or with the doorbell itself. In this case, you can try troubleshooting by following these simple steps:
First, make sure that the Ring Doorbell installation is done properly, with wires snugly wrapped around screws for safety’s sake. If any of your wires have been broken, corroded or otherwise compromised beyond repair, they will need to be replaced.
Second, check to ensure that your mechanical doorbell chime is in good condition and is correctly wired into your home’s AC transformer. If everything looks good on this end but your Ring Doorbell still isn’t ringing when someone pushes the button, please contact our support team for additional assistance.