Your Eufy doorbell chime is not working and you are wondering why. It’s frustrating when your home security system doesn’t work, but the process of troubleshooting can be complicated since there are so many different components in each device.
This article will walk through the steps to troubleshoot any issues with your Eufy Doorbell Chime, regardless if it has an installation issue or not.
What are the causes of a Eufy doorbell chime not working?
1. Power supply issues
If your Eufy doorbell chime is not working, it may be because of power supply issues. Check the power connections to make sure they are secure. You can also go through the chime settings in the Eufy app to make sure everything is set up correctly. If you need to, you can increase the volume on the chime. You may also need to re-add the chime to your application. Finally, you can power cycle the indoor chime.
2. Battery issues
The Eufy doorbell chimes not working because of battery issues can be caused by a variety of things. The most common cause is that the batteries are not working properly. If the chime does not light up after changing the outlet while other electrical devices are working well, it means the chime may be defective.
Another possibility is that the wire-free doorbell is not receiving power. In this case, go and recharge the batteries in order to get them back to work.
3. Connectivity issues
If your wired Eufy doorbell chime is not working, it may be due to connectivity issues. The Eufy doorbell comes with its own chime that is meant to work with the device.
To set up the accompanying chime with your wired Eufy doorbell:
- open the EufySecurity App, plug the chime into a wall outlet and wait until you see a solid blue light,
- once you see the light, tap “Chime lights up” in the app,
- press and hold the “Sync” button on the chime for two seconds, the light should start to flash and you should hear a “ding” sound,
- tap “connect” in the app. Press your doorbell button to check and see if the chime paired correctly.
- Tap “Done” in the app and your doorbell and chime are paired and ready to use.
Software issues
If your Eufy doorbell chime is not working, it may be because of a software issue. First, check the power connections to make sure the chime is properly plugged in.
Then, go through the chime settings in the Eufy app to make sure the volume is turned up and the chime is properly connected to your home’s Wi-Fi network. If you’re still having trouble, try re-adding the chime to your application.
How can you troubleshoot a Eufy doorbell chime?
1. Check the power outlet.
If there is no light on the Eufy doorbell chime, you should check whether there is power running to the chime. If the chime does not light up after being plugged into another outlet, while other electrical devices are working well, it may be defective.
In this case, you should contact Eufy customer support for a warranty replacement.
2. Adjust the volume.
To adjust the volume on a Eufy doorbell chime, find the volume button on the side of the electronic chime and use it to adjust the volume.
3. Turn On the Chime Alert.
To turn on the chime alert, simply open the Eufy security app on your mobile or tablet device. Then, navigate to the “Settings” button for your Doorbell under the “Device” tab. Next, select “Audio Settings” and finally enable “Chime Alert”.
4. Make sure the chime is connected to the doorbell.
If you have a Eufy doorbell and the chime isn’t working, make sure that the chime is properly connected to the doorbell. You can check this in the app by going to the Doorbell Settings and choosing Indoor Chime. If it’s not connected, tap Connect.
5. Turn Off the Do Not Disturb mode on Amazon Alexa devices.
To turn off the Do Not Disturb mode on Amazon Alexa devices, go to the Alexa app, open Devices, then select Echo & Alexa. Choose your device and select Do Not Disturb. Turn Do Not Disturb off.
6. Enable the Homebase alert.
To enable the Homebase alert, go to the Doorbell Setting in the HomeBase app and select HomeBase as your chime. You can then choose the ringtone type and volume you want.
7. Reset the Eufy doorbell chime.
If you need to reset the Eufy doorbell chime, follow these steps:
- Open the eufy Security app.
- Select the Setting button of Doorbell in Device tab.
- Choose Doorbell Settings.
- Then Indoor Chime and Connect.
- Unplug the indoor chime.
- Leave the indoor chime unplugged for a night then plug it back in
8. Check your internet connection.
The Eufy doorbell requires an internet connection in order to work properly. If you are having trouble with the doorbell chime, first check your internet connection to ensure that the doorbell is able to connect to the internet.
You can also check for interference from other devices that use Bluetooth or wifi connections.
Conclusion
If you are experiencing problems with your Eufy doorbell chime, there are a few things you can do to troubleshoot the issue. First, check to make sure that the batteries in the doorbell are charged and installed correctly. If that does not solve the problem, try resetting the doorbell by pressing and holding the reset button for 10 seconds. If that still does not work, contact customer support at Eufy’s website for further assistance.
